Hardware Issue Reporting

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OmniCheck Issue Report

We are sorry you are experiencing issues with the OmniCheck.

This form is used to report issues with the OmniCheck to AtorLabs.

If you did not purchase your OmniCheck from AtorLabs directly, please contact Firetech Supplies at customerservice@firetechsupplies.com.

All issues need to be explained in detail and we ask that you supply as much supporting information as possible including videos, screenshots, screen recordings, etc....

Date

Company Details

Point of Contact Information

POC Name(Required)

First Last

POC Phone Number(Required)

OmniCheck & Computer Information

OmniCheck Serial Number(Required)

OmniCheck Software Version(Required)

Computer Information(Required)

Manufacturer, Model, Product ID, Processor, RAM,

Operating System(Required)

Windows 10

Windows 11

OmniCheck Issue

One line description of the issue(Required)

Detailed description of the issue(Required)

Please be as detailed as possible

Do you need to upload Supporting Information?(Required)

Yes

Supporting Information

File Names(Required)

Please list all file names with extensions that you will be uploading. Include the last 4 numbers of the OmniCheck's Serial Number in all file names. (ex. 0017_Screenshot1.png)

Supporting Information

Drop files here or

Max. file size: 100 MB, Max. files: 10.

Please supply as much supporting information as possible including videos, screenshots, screen recordings, etc....